Marico: Express Printer Rental for a Leadership Office

• Client: Marico Ltd.
• Scope: Express A4 managed MFP rental, same-day proposal, delivery, installation & rental support

Overview of the Customer

Marico Ltd. is one of India’s best-known FMCG companies. Its IT end-user services team supports staff across corporate offices, including the leadership floor at the Marks office in Mahakali, Andheri (E), Mumbai.

At a Glance

The Challenge

Marico’s IT end-user services team needed a printer for a senior leader at its Marks office in Andheri. The request was marked high importance, and the team asked for model options, monthly rental, included volumes, per-page charges, installation and support details, and delivery timelines — all in a single proposal, so that internal approvals would not stall on follow-up questions.

The Solution

• A complete rental proposal sent the same day as the enquiry, covering every commercial point Marico had asked for.
• HSN/SAC details shared the next morning, so procurement could release the approval without delay.
• An HP LaserJet MFP E42540dn — a managed-class A4 multifunction printer suited to an executive office — deployed on rental with SNA support.

Execution

• Day 1: enquiry received and full proposal submitted.
• Day 2: tax-code query answered and approval received.
• Day 3: delivery challan raised and the printer dispatched to the Marks office with an on-site contact.
• Asset tracking: SNA kept the unit on its books as a rental asset, for accurate billing and clean recovery.

The Results

• Three working days from request to a managed MFP in place for a leadership user.
• Approvals moved quickly because procurement got everything it needed in one pass.
• No capital purchase for what was a single-user requirement.

What Was Delivered

Conclusion

A single printer for a single user is a small requirement, and small requirements are exactly where procurement cycles stall. What closed this one in three days was a first proposal complete enough that nobody had to ask a second question — model options, rates, included volumes, installation and timelines in one pass, with the tax codes ready before they were requested.

Need a printer faster than a purchase cycle allows? See our rental plans or ask for an express rental proposal.