We repair laptops, desktops, printers, copiers, servers, network equipment, UPS systems, barcode hardware and projectors — on site where the fault allows, and at our Andheri (E) workshop where it does not. Every job gets a diagnosis and a written estimate before any work starts, and the parts we fit are genuine.
Serving Mumbai, Navi Mumbai, Thane and Vasai-Virar.
Pick the equipment and the symptom. We will show what our engineer checks first, whether the job is usually done at your desk or in the workshop, and what to have ready — so the first visit is the one that fixes it.
Choose a symptom above to see what we check first.
Turnaround figures are indicative and depend on parts availability and the condition of the unit. The estimate we send after diagnosis is the one that counts.
In-warranty, out-of-warranty, under AMC or one-off — the same engineers and the same workshop.
Boards, screens, keyboards, batteries, storage and memory upgrades, OS rebuilds, data recovery attempts.
Laser and inkjet, fusers, rollers, formatter boards, network and driver faults, print quality defects.
HP and Xerox A3 devices, feeders, finishers, scanner assemblies, controller boards, page-count servicing.
Boot and POST faults, RAID and disk failures, PSU and fan modules, firmware, thermal issues.
Switches, routers, firewalls and access points, PoE faults, cabling and patching, config restoration.
Battery banks, charging circuits, inverter and bypass faults, load and runtime assessment.
Thermal print heads, platen rollers, sensor calibration, handheld and fixed scanners, media pairing.
Lamps and filters, input and T-con boards, optical blocks, meeting room displays and video bars.
Swapping a whole unit is fast but wasteful. Repairing down to the component keeps older equipment alive when a replacement board is discontinued or absurdly priced.
The engineer comes to you and fixes the fault at the desk, in the print room or in the server room.
The unit comes to the workshop for diagnosis, module replacement, full testing and a service report.
Board-level work where a replacement board is discontinued, back-ordered or costs more than the machine is worth.
| On-site repair | Workshop repair | |
|---|---|---|
| Typical faults | Print quality, jams, network and config issues, UPS batteries, cabling, software | Board-level faults, screen and panel damage, liquid damage, deep cleaning, refurbishment |
| Turnaround | Usually the same visit | Estimate after diagnosis, then subject to parts |
| Downtime | Minimal — the equipment stays with you | Standby equipment can be arranged for AMC customers |
| Data | Stays on your premises | Handled under our data-handling process; back up first where you can |
| Logistics | Engineer travels to the site | Pickup and return can be arranged across the MMR |
No work begins until you have seen the estimate. If we think the repair is not worth it, we say so.
Phone, WhatsApp, email or the enquiry form. Tell us the model, the symptom and any error code.
On site where the fault allows, otherwise the unit is collected and diagnosed at the workshop.
Written cost, parts needed and expected turnaround — including a repair-or-replace view.
Genuine parts fitted, the unit tested under load, and the fault history recorded against the asset.
Equipment handed back or reinstalled, with a service report and the warranty on the work done.
Repairs carry a warranty on the parts fitted and the labour performed. If the same fault returns within the warranty period, we come back at no further cost.
The warranty covers the repair carried out, not unrelated faults that appear later on other parts of the same machine.
A repair stops making sense when the cost approaches a meaningful share of a new unit, when spares are no longer supplied, or when the same asset has already failed repeatedly.
We will tell you when that line has been crossed and quote a replacement or a rental instead. An estimate that talks you into a bad repair is not a service.
Equipment is diagnosed and repaired by our engineers, not forwarded to a third party and tracked by email.
HP Amplify Power Partner with Service Delivery Authorized Partner status and a Xerox authorised partner — genuine parts and real OEM escalation on print devices.
Over three decades of hardware service across Mumbai, with a second facility at Vasai supporting the labelling and barcode practice.
Diagnosis first, cost in writing second, spanner third. No surprise invoices after collection.
We track what failed and how often, so the repeat offenders in your fleet are visible at budget time.
The same team supplies, installs, maintains and repairs — so a repair does not start with an argument about whose equipment it is.
Diagnosis and estimate policy varies with the type of equipment and whether the asset is under an AMC with us. We confirm any diagnosis charge when the call is logged, before an engineer travels or a unit is collected, so nothing appears on the invoice that was not agreed first.
Yes. We repair mixed-brand equipment regardless of where it was bought, in warranty or out of it. For in-warranty units we will tell you if the fault should go back to the OEM instead, so you do not pay for something the manufacturer owes you.
Yes for anything in current supply. Where a part is discontinued and the OEM no longer supplies it, the options are a tested compatible part or a component-level repair of the original — and we tell you which one you are getting before we quote.
Back it up before handing the unit over wherever you can. Where a drive has failed and the data matters, tell us at the point of logging the call so the disk is handled accordingly rather than reformatted as part of a routine rebuild. Data recovery is attempted, never guaranteed.
Yes, pickup and return can be arranged across Mumbai, Navi Mumbai, Thane and Vasai-Virar. For AMC customers this is part of the contract; for one-off repairs it is quoted with the job.
Most on-site faults are cleared on the visit. Workshop repairs depend on the diagnosis and on parts availability — the estimate we send after diagnosis carries a committed date rather than a general figure.
Usually, once you are logging more than a few calls a year or the fleet is ageing. An AMC converts unpredictable per-call repair spend into a fixed annual cost and adds preventive visits, which is what stops many of the calls happening at all.
The more detail you send — model number, error code, a photo of the fault — the faster the first visit ends in a fix.
SNA Infotech Pvt Ltd provides turnkey solutions for Business and Technology Relocation Projects as well as new facility construction projects.
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