End-to-end infrastructure and facilities management: desktops, servers, network, messaging and backup, watched 24×7 and backed by disciplined vendor management. Delivered remotely, on-site, or a mix — with one accountable partner in Mumbai since 1989.
We operate every layer — or just the ones you want to hand over.
SNA Infotech's Infrastructure Management Services (IMS) reduce the cost and effort of running IT while raising availability, performance and security. Trained, certified engineers deliver end-to-end ownership through a blend of remote helpdesk and on-site support — across manufacturing, BFSI, corporate, government and PSU environments.
Filter by the part of your estate you're thinking about, or search for a specific service. Take the whole stack, or just the pieces you want to hand over.
End-to-end desktop and end-user support through a blend of remote helpdesk and on-site deskside engineers.
Complete responsibility for IT support — broad skills across hardware and software, with resources available across the country.
A live inventory of every device, with OS and software patching on a schedule to close security gaps.
Install, move, add and change handled cleanly — so new starters are ready on day one and leavers are deprovisioned.
User accounts, updates, security patches, performance tuning and backups — with proactive monitoring to minimise downtime.
LAN administration, network security, troubleshooting, traffic management and equipment configuration.
Deployment and management of messaging platforms with user, mailbox, integration and security handled.
Backup server setup, routine backups, media management and reporting — so data stays secure and recoverable.
Routine DBA tasks — backups, patching, tuning and monitoring — to keep business databases healthy.
Round-the-clock monitoring of servers, network and services, with alerting and first response.
Manage vendor relationships, SLAs, critical-spare inventory, and complaint tracking and escalation.
Clear, regular reporting on uptime, tickets and SLA performance — no black box.
Track utilisation and trends so growth is planned, not a fire drill.
No services match that search. Try a broader term, or ask us directly.
Pick the parts of your estate to hand over and how you want it delivered. We'll turn it into a scope for our team.
We document your estate, current pain points and service expectations, and agree what we'll take on and to what SLA.
A structured onboarding — knowledge transfer, tooling, monitoring and runbooks — so handover is smooth and nothing is dropped.
Day-to-day running: monitoring, support, patching, backups and vendor coordination, with a named contact and clear escalation.
Regular service reviews, capacity planning and recommendations, so the estate gets steadily more stable and cost-efficient.
From the desktop to the data centre, one team owns the outcome — no finger-pointing between suppliers when something breaks.
Remote helpdesk, on-site resident engineers, or a hybrid — sized to your estate and your budget, with nationwide reach.
Manufacturing, BFSI, corporate, government and PSU environments — we've run demanding, compliance-sensitive estates for years.
We hold your vendors to their SLAs, keep critical spares moving and escalate on your behalf — so uptime is someone's job.
We also handle your AMC, help desk, security and cloud — so operations join up instead of living in silos.
Mumbai-based, serving enterprises across the region since 1989, with a track record you can check.
Infrastructure Solutions is about designing and building your IT and physical-security infrastructure — networks, surveillance, access control and the like. This page is about running it: the ongoing operation of your estate (desktops, servers, network, messaging, backup) with monitoring and vendor management. One builds, the other operates — and they work well together.
Yes. Many clients hand over just desktop support, or just server and backup management, and keep the rest in-house. Use the scoping tool above to pick the pieces you want us to run — we tailor the contract to exactly that, and you can expand later.
Both. We deliver through a blend of remote helpdesk and on-site deskside support, and can place a resident engineer at your premises where the estate justifies it. Most clients settle on a hybrid that balances cost and responsiveness.
We manage IT across manufacturing, BFSI, corporate, government and PSU installations — covering servers, operating systems, network, database and messaging, along with backup. Compliance-sensitive environments are familiar ground for us.
We oversee your vendor relationships, prepare and hold SLAs, manage critical-part inventory, and track and escalate complaints. We analyse vendor performance against uptime commitments so you have a single party making sure everyone delivers.
They complement each other. An AMC typically covers maintenance and repair of specific equipment; infrastructure management is the broader, ongoing operation of your estate — monitoring, support, administration and governance. Many clients take both, and we can combine them under one contract.
Tell us what's on your plate. We'll propose a right-sized infrastructure management scope — remote, on-site or hybrid — with clear SLAs and one point of contact.
SNA Infotech Pvt Ltd provides turnkey solutions for Business and Technology Relocation Projects as well as new facility construction projects.
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